Managing Relationships

I’m Tough

If you think implementing Salesforce is complex, try having a productive conversation with an upset person with no plan and no techniques for getting the conversation on track. Yikes. The relationships we foster with our customers and teammates are at the core of what we do, so it’s important that I’ve practiced some of the skills that will lead to better conversations, less hurt feelings, and more productive meetings.

✓ Tough skills trained

✓ Engaged in the Salesforce ecosystem

✓ An asset to current and future learners