DRIVE ROI THROUGH ADOPTION

Camp4’s user adoption services help you and your business get the full value out of your investment in CRM.

 

USER ADOPTION IS OFTEN EXPECTED BUT RARELY PLANNED FOR

Our services provide practical solutions for businesses that are looking to get more value out of their CRM, but might not have an interest in building their own team of experts and would prefer to partner on developing content, facilitating training events, and designing adoption processes. With over a decade of experience navigating Salesforce implementations, our practitioners bring enterprise-level adoption solutions to the table at boutique prices.

 

USER ADOPTION SOLUTIONS


Content Creation

Good design supports learning. Our team of experts combine instructional design experience with a background in CRM implementations to produce guides, videos, and tipsheets that are purposeful and clear.

Workshops

Learning and engagement are correlated. Our instructors keep learners engaged through world-class facilitation techniques that make the difference between successful user adoption vs. a lunch hour for multitasking.

Managed Service

Continuous innovation means continuous learning. As your platform evolves and scales along with your business, our managed service ensures that user adoption keeps up with the rate of change.

ADOPTION DRIVES ROI

  • Less than half of organizations with CRM report user adoption rates of 90% or greater

  • Many solutions are unsuccessful due to adoption issues that can be solved by applying simple and cost-effective instructional design and learning experience improvements

“We rolled out a brand new system for an audience that wasn't familiar with the platform, so we partnered with Camp4 to help build training content.

Not only did the content have consistent messaging and was professionally tailored, but it was engaging and easy to digest. Camp4's experience with learning design was key to driving adoption.”

-RACHAEL, GLOBAL MANAGEMENT CONSULTANCY SPECIALIZING IN CRM AND ERP SERVICES